REFUND POLICY
TRAINING / SHOOTING PACKAGE
1. If Condition Zero Tactical, LLC cancels a scheduled course, full amount is refundable or can be applied toward another course.
2. Cancellation 7 days or closer prior to the first day of training or package, the payment is non-refundable. All other time, min. $50.00 or more (depend on class) will apply.
3. Failure to appear and drop from course, the payment is non-refundable.
4. Attending or completing a course, the payment is non-refundable.
MERCHANDISE
1. Merchandise returned after 30 days from the date of purchase is non-refundable.
2. Merchandise returned within 30 days from the date of purchase in resalable condition (unopened/ unused) is refundable minus shipping and handling as well as a 10% re-stocking fee.
3. Merchandise returned not in resalable condition as determined by Condition Zero Tactical (opened/ used, installed, notable signs of wear and tear, damaged, etc.) is non-refundable.
Some items can not be returned if they are opened. These include any merchandise that has been worn, used, damaged, or altered will not be accepted for return or exchange.
RESTOCKING/ PROCESSING FEE
All items are subject to a 10% restocking or processing fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
EXCHANGES
If your clothing item is in new/ unused condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
HOW TO RETURN AN ITEM
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Please email info@conditionzerotactical.com to request a refund.
2. Mail your returned item to:
Condition Zero Tactical, LLC
7495 W. Azure Dr. Suite 110, Las Vegas, Nevada 89130
3. Include in your package a signed letter stating the reason for your return and the original receipt.